Generic Refund Policy Template for Physical Products
Thanks for ordering our products at
Due to the nature of our business and products we sell, items that expire sooner than 2 years
from the date of the production are not eligible for a refund.

Contact our customer services department to for any damage of the goods due to transport medium or any other reasons.
If our products arrived damaged, rotten or contaminated in any way, please contact us right
away and we will be happy to support you to solve the issue.
If anything is unclear or you have more questions feel free to contact our customer support

Return & Refund Policy
Thanks for ordering at
If you are not entirely satisfied with your purchase, we're here to help.
You have 15 calendar days to inform us related to any problem about an item from the date you received it.
For safety of the goods, Kindly concern about the clean and dry storage conditions.
Your item must be kept in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we inspect adin direct the regarding inspection parties about insurance. We will immediately notify you on the status of your refund after inspecting the item.
If your refund is approved, we will initiate a refund to your bank account within following 15 days.
Or You will receive a credit for your account for the following orders.

You will be responsible for paying for your own shipping costs for transportation of your order. Shipping
costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.